How to Turn on Read Receipts on Outlook

Go a delivery or read receipt

A delivery receipt tells you that an email message was delivered to the recipient's mailbox, but non whether the recipient has seen it or read it. A read receipt tells yous that a message was opened. In both cases, you receive a message notification in your Inbox.

Annotation:The message recipient might decline to send a read receipt. In addition, the recipient's email program might not back up read receipts.

1. In the open bulletin, click Options.

2. In the Tracking grouping, select the Request a Commitment Receipt or the Asking a Read Receipt check box.

To learn how to turn on these options for all messages that you send, run across Exist notified when others receive or open an email message.

Note:Receipts are delivered to your Inbox, and are shown with this icon: .

Get a delivery or read receipt

A delivery receipt tells you that an e-mail bulletin was delivered to the recipient's mailbox, but non whether the recipient has seen it or read it. A read receipt tells you that a message was opened. In both cases, you receive a message notification in your Inbox.

Annotation:The message recipient might turn down to send a read receipt. In add-on, the recipient's email plan might not support read receipts.

• In the open up message, on the Options tab, in the Tracking group, select the Request a delivery receipt or the Request a read receipt check box.

To learn how to turn on these options for all messages that you send, see Get notified when messages are delivered or read.

Note:Receipts are recorded in the original message in Sent Items. Open the message, and then on the Message tab, in the Testify grouping, click Tracking.

Get a delivery or read receipt

A delivery receipt tells you that your electronic mail message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read information technology. A read receipt tells you lot that your message has been opened. In both cases, you receive a message notification when your message is delivered or read. The contents of the message notifications are then automatically recorded in the original message in your Sent Items folder.

However, do not rely solely on these receipts. The message recipient might determine whether a read request has been requested and decline to send ane. If the message is read-but in the Reading Pane, a read receipt may not be sent. In addition, the recipient's email program might not support read receipts.

1. In the message, click Options.

2. Under Voting and tracking options, select the Request a delivery receipt for this message or the Asking a read receipt for this message check box.

To learn how to turn on these options for all e-postal service messages that you send, see Be notified when letters are delivered or read.

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Source: https://support.microsoft.com/en-us/office/add-delivery-receipt-to-track-an-e-mail-message-69cd1b39-2300-482d-96c6-22e2f4a96848